Terms and Conditions - Lawn Mowing Dulwich
Introduction
Welcome to Lawn Mowing Dulwich. These Terms and Conditions outline the rules and regulations for the use of our services. By accessing or using our services, you agree to comply with and be bound by these terms. Please read them carefully before engaging with our services.
Services Provided
At Lawn Mowing Dulwich, we offer a range of lawn care services designed to keep your outdoor spaces healthy and visually appealing. Our services include:
- Lawn Mowing: Regular mowing to maintain grass at optimal height.
- Edging: Precise trimming along borders and pathways.
- Weed Control: Effective removal and prevention of unwanted plants.
- Fertilization: Nutrient application to promote healthy grass growth.
- Leaf Removal: Clearing fallen leaves to maintain lawn health.
Booking and Scheduling
Clients can schedule services through our online portal or by contacting our customer service. We aim to accommodate preferred schedules; however, availability may vary based on demand. Advance booking is recommended to secure preferred time slots.
Rescheduling Appointments
If you need to reschedule an appointment, please notify us at least 24 hours in advance. Failure to do so may result in a rescheduling fee.
Payment Terms
Payment for services is due upon completion of each service. We accept various payment methods, including:
- Credit/Debit Cards
- Bank Transfers
- Online Payment Gateways
All payments are processed securely. Invoices will be provided for all services rendered.
Pricing
Our pricing structure is based on the size of the lawn and the specific services requested. Detailed pricing can be found in our service catalog or by contacting our sales team.
Cancellation Policy
We understand that circumstances may arise requiring the cancellation of a service. Our cancellation policy is as follows:
- Free cancellation up to 24 hours before the scheduled service.
- A cancellation fee may apply for cancellations made less than 24 hours in advance.
- Repeated cancellations may result in suspension of services.
No-Show Policy
If a client fails to be present for a scheduled service without prior notification, a no-show fee equivalent to the service cost will be charged.
Liability
Lawn Mowing Dulwich strives to provide high-quality services. However, we are not liable for any accidental damage to property or injury that may occur during service delivery, except in cases of gross negligence. Clients are responsible for informing us of any pre-existing issues with their property.
Insurance
We maintain appropriate insurance coverage to protect against unforeseen incidents. Details of our insurance policies are available upon request.
Privacy Policy
Protecting your privacy is important to us. We collect and use personal information solely for the purpose of providing our services. We do not share your information with third parties without your consent, except as required by law.
Data Protection
All personal data is stored securely and access is restricted to authorized personnel only. We comply with relevant data protection regulations to ensure your information is handled responsibly.
Changes to Terms
Lawn Mowing Dulwich reserves the right to modify these Terms and Conditions at any time. Any changes will be communicated to clients via email or through our website. Continued use of our services constitutes acceptance of the updated terms.
Notification of Changes
Clients will be notified of significant changes to the terms at least 30 days before they take effect. It is the client's responsibility to review the terms regularly.
Governing Law
These Terms and Conditions are governed by and construed in accordance with the laws of the jurisdiction in which Lawn Mowing Dulwich operates. Any disputes arising from these terms will be subject to the exclusive jurisdiction of the local courts.
Dispute Resolution
In the event of a dispute, both parties agree to attempt resolution through mediation before pursuing legal action.
Termination
Either party may terminate the service agreement with written notice. Termination does not absolve the client from paying for services rendered up to the termination date.
Effect of Termination
Upon termination, all pending obligations must be fulfilled. Any deposits or prepayments will be handled according to the circumstances surrounding the termination.
Entire Agreement
These Terms and Conditions constitute the entire agreement between the client and Lawn Mowing Dulwich, superseding any prior agreements or understandings, whether written or oral.
Severability
If any provision of these terms is found to be invalid or unenforceable, the remaining provisions will continue in full effect.
Contact Information
For any questions or concerns regarding these Terms and Conditions, please refer to our official communication channels.
